terms and conditions

Refund Policy

Exchange

We have a 7-days exchange policy, which means you have these number of days after receiving your item to request an exchange. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at (email)

Damages and Issues 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item.

No Return – Sales Items

Unfortunately, we cannot accept returns on sale items.

Shipping & Delivery Policy

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Our different shipping services can reach out to you to deliver your products. In some cases, a third-party supplier may be shipping products to our customers.

Free Shipping

We offer free 3-7 days delivery on all orders.

Please note that we do not offer international shipping.

Return Shipping

The customer will have to pay for the return shipping.

Contact Us About This Policy

If you have any queries, you can reach out us at: info@retrobespoke.com

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